The Safest Way to Drop Off Returns Without Waiting in Line
Waiting in line at UPS or the post office is the worst part of returns. But there are ways to drop off returns safely without waiting. Here's your complete guide to skip the lines.
Why Lines Are a Problem
The Time Cost
Average wait times:
- Post offices: 20-45 minutes (worst)
- UPS Stores (peak): 15-30 minutes
- FedEx Office (peak): 10-20 minutes
- Stores (peak): 10-15 minutes
That's 10-45 minutes of your life spent waiting.
The Stress Cost
Waiting in lines causes:
- Stress and frustration
- Wasted time
- Physical discomfort (standing)
- Exposure to crowds (especially during flu season)
The Safety Concerns
During busy times:
- Crowded spaces
- Close contact with others
- Longer exposure time
- Higher risk of illness transmission
Solution 1: Use Drop Boxes (Fastest & Safest)
Drop Boxes Are Your Best Friend
Available for:
- UPS: Drop boxes at many locations
- USPS: Blue collection boxes everywhere
- FedEx: Drop boxes at many locations
Benefits:
- Zero wait time: No lines at all
- 24/7 access: Drop off anytime
- No human contact: Completely contactless
- Fast: 2-5 minutes total
- Safe: No crowds, no close contact
How to Use Drop Boxes
Step 1: Get prepaid label
- Start return online
- Get prepaid return label
- Print label (or use mobile if accepted)
Step 2: Package item
- Box item securely
- Attach label
- Make sure it fits in box
Step 3: Find drop box
- Use carrier locator
- Find nearest drop box
- Check pickup times
Step 4: Drop off
- Open box
- Place package inside
- Close box
- Done!
Time required: 2-5 minutes
Wait time: 0 minutes
Safety: Maximum (no contact)
Where to Find Drop Boxes
UPS:
- UPS Store locations
- Many businesses (CVS, Michaels, etc.)
- Use UPS locator to find
USPS:
- Blue collection boxes everywhere
- Post offices (outside)
- Use USPS locator to find
FedEx:
- FedEx Office locations
- Many businesses (Walgreens, Dollar General, etc.)
- Use FedEx locator to find
Solution 2: Go at Off-Peak Times
Best Times to Avoid Lines
Weekday mornings (9-10 AM):
- Wait time: 2-10 minutes
- Crowds: Minimal
- Best option: If you can go during work hours
Mid-afternoon (2-3 PM):
- Wait time: 5-15 minutes
- Crowds: Light
- Good option: If you have flexible schedule
Tuesday-Thursday:
- Wait time: 5-15 minutes
- Crowds: Lighter than Monday/Friday
- Best days: Avoid Monday (weekend backlog) and Friday (weekend rush)
Worst Times (Avoid These)
Saturday mornings:
- Wait time: 20-45 minutes
- Crowds: Maximum
- Worst time: Everyone's doing weekend errands
Lunch hour (11:30 AM - 1:30 PM):
- Wait time: 15-30 minutes
- Crowds: Heavy
- Avoid: Very busy
After work (4-6 PM):
- Wait time: 15-30 minutes
- Crowds: Heavy
- Avoid: Everyone's doing after-work errands
First week of January:
- Wait time: 30-60 minutes
- Crowds: Maximum
- Worst time: Holiday return rush
Solution 3: Use Alternative Locations
Less Crowded Options
UPS Access Points:
- CVS, Michaels, Advance Auto Parts
- Usually less crowded than UPS Stores
- Wait time: 2-10 minutes
- Crowds: Lighter
Amazon Lockers:
- Whole Foods, 7-Eleven, GNC
- No lines at all
- Wait time: 0 minutes
- Crowds: None
Kohl's (for Amazon):
- Dedicated return counter
- Usually faster than UPS Stores
- Wait time: 5-15 minutes
- Crowds: Lighter
Whole Foods (for Amazon):
- Less crowded than carrier stores
- Wait time: 3-10 minutes
- Crowds: Lighter
How to Find Alternative Locations
Use retailer apps:
- Amazon app: Shows all options with maps
- Target app: Shows store locations
- Walmart app: Shows store locations
Use carrier locators:
- UPS locator: Find Access Points
- USPS locator: Find collection boxes
- FedEx locator: Find drop boxes
Solution 4: Use Self-Service Options
Self-Service Kiosks
Available at:
- Some UPS Stores
- Some FedEx Offices
- Some post offices
Benefits:
- Faster: Usually 5-10 minutes
- Less contact: Self-service
- Available 24/7: At some locations
How to use:
- Follow on-screen instructions
- Scan label or enter tracking
- Print receipt
- Done!
Time required: 5-10 minutes
Wait time: 0-5 minutes (for kiosk)
Mobile Options
QR codes:
- Show on phone at counter
- Faster processing
- Less contact
Mobile labels:
- Some locations accept mobile labels
- Show on phone
- Less contact
Solution 5: Use Return Pickup Services (Ultimate Solution)
Skip the Drop-Off Entirely
Return pickup services like Returnful:
- We come to you: No need to go anywhere
- We handle drop-off: We wait in line, not you
- We work around you: Schedule that fits your life
- You get photo proof: Peace of mind
Your part: 1 minute to book. That's it.
Benefits
Time:
- Your time: 1 minute to book
- Our time: We handle drop-off
- Total saved: 10-45 minutes per return
Safety:
- No crowds
- No close contact
- No exposure
- Maximum safety
Convenience:
- No need to leave home
- No need to find parking
- No need to wait in line
- Works in any weather
Stress:
- Zero stress
- Zero hassle
- Peace of mind
Cost Comparison
DIY with drop box:
- Time: 5-10 minutes (if close)
- Gas: $2-5
- Total: $2-5 + 5-10 minutes
DIY with line:
- Time: 30-60 minutes (with wait)
- Gas: $2-5
- Total: $2-5 + 30-60 minutes
Pickup service:
- Time: 1 minute to book
- Service fee: $20
- Total: $20 + 1 minute
ROI: Saves 25-55 minutes. Worth it if your time is worth $20+/hour.
Solution 6: Batch Returns
Make One Trip for Multiple Returns
How it works:
- Collect returns all month
- Process all at once
- Make one trip (or use pickup service)
Benefits:
- More efficient
- Saves time
- One wait instead of multiple
With pickup service:
- Book all returns at once
- We handle all of them
- One pickup, all returns
- Zero wait time for you
Solution 7: Use Store Returns
Many Retailers Allow In-Store Returns
Retailers with store returns:
- Target: Return online purchases to stores
- Walmart: Return online purchases to stores
- Best Buy: Return online purchases to stores
Benefits:
- Usually shorter lines than carrier stores
- Immediate refund
- No label needed
- Can combine with shopping
Wait time: 5-15 minutes typically
Real-World Examples
Example 1: Drop Box User
Situation:
- Has prepaid labels
- Lives near drop box
- Makes 8 returns per year
Strategy:
- Uses drop boxes
- 2-5 minutes per return
- Zero wait time
- Maximum safety
Time saved: 80-360 minutes per year (vs. lines)
Example 2: Off-Peak User
Situation:
- Flexible schedule
- Can go weekday mornings
- Makes 10 returns per year
Strategy:
- Goes at 9-10 AM weekdays
- 2-10 minute wait times
- Lighter crowds
- Safer
Time saved: 100-400 minutes per year (vs. peak times)
Example 3: Pickup Service User
Situation:
- Busy schedule
- Values time
- Makes 12 returns per year
Strategy:
- Uses pickup service
- 1 minute to book
- Zero wait time
- Maximum safety
Time saved: 120-540 minutes per year (vs. DIY with lines)
The Bottom Line
Ways to drop off returns without waiting:
- Use drop boxes (best): Zero wait, maximum safety, 24/7 access
- Go at off-peak times: Weekday mornings, mid-afternoon, Tuesday-Thursday
- Use alternative locations: Access Points, Lockers, less crowded options
- Use self-service: Kiosks, mobile options, less contact
- Use pickup services (ultimate): We handle drop-off, zero wait for you
- Batch returns: One trip, multiple returns
- Use store returns: Usually shorter lines, immediate refund
Time savings:
- Drop boxes: 10-45 minutes saved per return
- Off-peak times: 5-30 minutes saved per return
- Pickup services: 25-55 minutes saved per return
Safety:
- Drop boxes: Maximum (no contact)
- Off-peak times: Better (lighter crowds)
- Pickup services: Maximum (no contact for you)
The ultimate solution: Return pickup services that handle drop-off for you. We wait in line, not you. You get zero wait time, maximum safety, and peace of mind.
Ready to skip the lines? Learn how Returnful works or text us at 469-790-7579.
Tired of waiting in lines? Text us at 469-790-7579 and we'll handle the drop-off for you.
Written by
Returnful Team
Part of the Returnful team, helping DFW residents save time on their online returns with same-day pickup service.
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